Are Chat Bots the Future?

  1. Forms vs. Chat Bots 00:33
    • Forms will always have their place, but chat bots can definitely fill needs better in certain situations.
  2. Chat bots create an interactive experience 01:26
    • Chat bots are much more interactive than forms and are a more personable experience.
    • It’s a great way to engage users.
    • We definitely think that chat bots are the future!
  3. Chat bots are way more powerful than even the most advanced forms 03:17
    • They have more integrations and you can do much more advanced processes, like opt ins, schedule appointments, link to articles, etc.
    • This is great for sales and marketing, but also for customer support! A chat bot could cut down customer support inquiries significantly, which means you would need fewer customer support representatives.
    • Engagement on chat bots is also amazing. Way more than even email!

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